Some Frequently Asked Questions About Water Heaters

Whether you’re buying your first one or you want to replace your old water heater, here are some questions and answers that might help you make a good choice or get the best value out of your money.

FAQs about water heaters

What’s the most efficient and economical hot water? As with most things, it depends. That’s because sites differ according to the availability of natural gas, roof space for solar, energy tariffs and other factors. For example, if there’s not enough roof space for solar, it will be technically impossible or impractical to install a solar unit even if it will just complement your gas system (solar power alone might not be enough to meet your daily hot water requirements especially during peak use or cloudy days).

Can I really save money on a solar water heater? If you’re switching from an electric water heater to a solar unit, you’ll immediately see the cost savings (electricity costs from the grid are continuously rising after all). To save more money, the installation of the solar collectors should be optimal (including the direction and angle of the panels and solar devices). You might also want to note that solar water heaters have up to 65% less greenhouse gas emissions.

Can I have a gas water heater? This depends on whether there’s a gas piping and network in your area (where connection and installation is easy). If natural gas is not available, refillable gas bottles can be purchased regularly (the water heater should be run by propane or LPG).

What if my water heater malfunctions or completely breaks down? If the system is still under three years old, most likely the damage and repair (including parts replacement) will be covered by the warranty. For more information, you can read the Owner’s Guide for a specific model and product (which you can request or download anytime for your reference and comparison). Warranty statements are almost the same or similar among many popular hot water brands. There are a few minor differences but most likely you won’t have to worry about unexpected malfunctions and repairs in the early years if you’ve purchased a high-quality and high-performance hot water in the first place.

For more questions or assistance about choosing the ideal water heater for your home, you can contact us here at NSW Hot Water. You can also browse through our catalogue and pricelist so you can quickly explore and compare the hot water systems available.